LAST UPDATED: 18 May 2017
These terms and conditions apply to users residing in the United Kingdom. For alternative Terms and Conditions, please select your country from the selection available.
www.stagestubs.com is a site operated by Avaito Limited (We, Us, Our). We are registered in England and Wales under company number 10162566 and have our registered office at Harlequin House, Forde Court, Forde Road, Newton Abbot, Devon, England, TQ12 4BT. Our VAT number is GB 248458962.
Although you can buy, download and print tickets for dance events on this site, we are not the operator, organiser, promoter or owner of the event or venue (Event Partner). We are an agent for the provision and payment of tickets through the site, for which we charge you a flat non-refundable booking fee as notified on the site (This booking fee may also be referred to on our site as, amongst others, “handling charge”, “card processing fee”, “Stage Stub fee”). We cannot and do not make any representation about any event promoted on the site and are in no way responsible for any acts or inaction of the Event Partner. Any queries or complaints you have about the event will need to be sent to the Event Partner. All tickets prices are set and controlled by them and are independent of the booking fee charged by us to you. Any ticket you purchase on the site remains the property of the Event Partner.
Returns of tickets by you are not accepted. You may, however, be entitled to a refund for the face value of the ticket if: • The event has been cancelled • The event has been rescheduled • The event has changed location
Any such refund though is solely the responsibility of the Event Partner which you should contact directly for such refund.
Nothing in these terms will affect your legal rights. To contact us, please email email@example.com.
We amend these terms from time to time and may update and change our site from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms which apply at that time.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Where our site contains links to other sites and resources provided by third parties, include event organisers, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact email@example.com.
Stage Stubs™ is a trade mark owned by us. You are not permitted to use it without our approval.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Avaito Ltd of Harlequin House, Forde Court, Newton Abbot, Devon, TQ12 4BT, UK. Avaito are registered with the Information Commissioner’s Office with registration number ZA199735.
We may collect and process the following data about you:
Information that you provide by filling in forms on our site at www.stagestubs.com (our site), including your name, postal address, email address, telephone number and other specified information, information provided at the time of registering for shopping online, subscribing to our service, entering a competition or promotion, posting material on our website or social media pages or requesting further services and when you report a problem to us with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfillment of your orders.
Details of your visits to our site (which includes your IP address, operating system and browser type) and the resources that you access for system administration and site development.
We gather this information to allow us to:
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms; or to protect the rights, property, or safety of Us, our customers, or others. Targeted updates and marketing
If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.
We may also wish to provide you with information about special features of our site or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to firstname.lastname@example.org with the subject "unsubscribe web mailing".
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
How and where we store your personal information.
The data that we collect from you may be stored and only processed within the European Economic Area.
We use the latest secure server technology to ensure this information is protected to the highest standards.
We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by GlobalSign - Europe's longest serving and most trusted Certificate Authority in Europe.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We also keep your information confidential. The internal procedures of International Dance Supplies Ltd cover the storage, access and disclosure of your information.
We will endeavour to use secure methods and protocols to transmit your data over the internet, however the transmission of information via the internet isn’t entirely in our control and therefore is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.