Online ticketing for dance shows: how to make booking easy for families

Your show starts long before the curtain goes up. For most families, it starts the moment tickets go on sale.

A parent sits in the car outside the studio, phone in hand, trying to book four seats together before the front rows go. If checkout means hunting for a bank card, typing in a long card number and creating yet another account, the first thing they feel about your show is stress.

Stage Stubs was created to combat these issues. The people buying tickets matter to Stage Stubs as much as the studios selling them, and a quicker, simpler booking means happier families and fewer questions landing in your inbox.

This is what your families get when they book with Stage Stubs.

Pay in seconds with Apple Pay and Google Pay

Typing a long card number into a phone screen is fiddly at the best of times. At a Stage Stubs checkout, families can skip it.

When families reach checkout, they can pay with Apple Pay or Google Pay in a couple of taps. There's no purse to dig out and no expiry date to mistype. They confirm on their phone, usually with a face or fingerprint scan, and the order goes through.

This matters most when your tickets are in demand. On the day sales open, a quicker checkout gives parents a better chance of keeping the seats they picked while they pay.

It also means:

• Fewer abandoned orders. The shorter the checkout, the fewer people give up halfway through.
• Secure payments. With Apple Pay and Google Pay, payments are secure and fast
• Easy booking on the go. Parents can book from wherever they are
  

Tickets saved straight to Apple Wallet

Paper tickets have a habit of going missing, usually on the kitchen side when everyone else is already in the car. Email tickets can be just as awkward when you're scrolling a full inbox at the theatre door.

With Stage Stubs, families can save their tickets straight to Apple Wallet. The tickets sit alongside their bank cards, ready to open in a swipe, so there's no hunting for the confirmation email or rushing to print before they leave.

Show day already means remembering costumes, hair grips and snacks. Tickets shouldn't be another job on the list.

On the door, your team scans each QR code with the Stage Stubs app on iOS or Android. You can add assistants so more than one person can scan at once, which keeps the queue moving and gets your audience seated before curtain up.

Lost a ticket? Families can log in and re-download their tickets at any time from the My Orders section, or our team can resend them.

More ways Stage Stubs looks after your audience

Families also get:

• Pick their own seats. Our visual seating plans show the stage, the layout and the price of every seat, so families can choose exactly where they sit and book seats together. Our team builds the plan for your venue, free of charge.
• A fair chance at tickets. For popular shows, the virtual waiting room puts everyone in a fair queue when sales open. It isn't simply a race to refresh the page.
• Clear, upfront booking fees. Families pay one clear booking fee per ticket, set out at checkout.
• Extras in the same basket. Programmes, show merchandise, photos and flowers can all be added at checkout, so families can sort everything in one go.
• Support that isn't you. If a parent has a question about their order, our team is on hand by phone, live chat and email during working hours. That means fewer messages to your phone in the busiest week of your year.
• Works on any device. Checkout is built for mobile first, so buying on a phone is as easy as on a laptop.

Happier families, easier shows

An easy booking pays off for your studio too. Families start their show day feeling looked after, your team spends less time answering "where are my tickets?" messages, and the doors run smoothly on the night.

Stage Stubs is also free for studios to use. There are no setup fees, no subscriptions and no contracts, and you receive weekly payouts while your tickets are still selling.

Ready to give your audience a better way to buy? Create your event and start selling tickets in minutes.

Want to find out more? Read how Stage Stubs helps dance schools sell out every show, see how The Stage Factory saved time, money and stress, or take a look at all our features and free tools.