The information required can differ dependant on your business type (Sole Trader / Registered Company) and your country. Typically we require some basic information about you and a scan of some government issued photographic ID.
No. Unlike our competitors we don't add VAT, other taxes or card processing costs on top of the ticket price your customer pays. Our 90p booking fee to the customer is fixed, transparent and the cheapest in the market.
Of course, when organising an event you always have special people to invite which you don't want to charge or perhaps a camera crew needs some seats. As a seller you can look at your event and remove the seats from the showing. Please proceed with caution, this action is not reversible!
Unfortunately, there isn't a way to limit the amount of tickets any one person can buy. The reason for this is that there are ways buyers can get around it, such as creating multiple accounts, and it'd be much more difficult to track. We do however offer release times, where you can choose a time and date for the tickets to be available for purchase. This means everyone gets enough notice and equal opportunity to create an account and purchase the tickets they wish.
Stage Stubs has a 7 day rolling payment window, that means that you will receive each transaction 7 days on from when it was processed. (This is the maximum time frame, typically customer can see payments within 3-4 working days.)
All orders will show as Stage Stubs Show Ticket on your customers bank statement. American Express may show “Stripe” and the Stripe address while a charge is pending. “Stripe” will be replaced by Stage Stubs Show Ticket within about 48 hours.