FAQ (Buying)

Get the answers to your frequently answered questions.


You can login and re-download your tickets at anytime from My Orders, alternatively please contact us and we can re-send them to you.
We advise that you try to make alternative routes to obtaining a printed copy of your ticket. Entry without a physical ticket is discretion of the event organiser, please contact you event organiser in advance to check.

Refunds and Exchanges

You can view our view all the information regarding returns and exchanges on our returns page.