The information required can differ dependant on your business type (Sole Trader / Registered Company) and your country. Typically we require some basic information about you and a scan of some government issued photographic ID.
No. Unlike our competitors we don't add VAT, other taxes or card processing costs on top of the ticket price your customer pays. Our 90p booking fee to the customer is fixed, transparent and the cheapest in the market.
Of course, when organising an event you always have special people to invite which you don't want to charge or perhaps a camera crew needs some seats. As a seller you can look at your event and remove the seats from the showing. Please proceed with caution, this action is not reversible!
Stage Stubs has a 7 day rolling payment window, that means that you will receive each transaction 7 days on from when it was processed. (This is the maximum time frame, typically customer can see payments within 3-4 working days.)
All orders will show as Stage Stubs Show Ticket on your customers bank statement. American Express may show “Stripe” and the Stripe address while a charge is pending. “Stripe” will be replaced by Stage Stubs Show Ticket within about 48 hours.